Frequently Asked Questions
Let us run through some of the questions we get asked regarding our business and our cleaning services.
What Are Your Hours Of Operation?
We are open 6 days a week as of yet. We are available to work on Sunday's but it needs to be requested in advance so that we can make arrangements. If you need emergency cleaning, after hours that can also take place but at an extra cost p/h as it's out of our office hours.
Is There A Booking Fee To Pay?
Regular cleaning - all cleaning payments are processed through Go cardless. One off cleans - need to be paid 24 hours prior to the clean, if there's any issues on the day with access or last minute cancellation, you will lose out on your payment. If you would like us to carry out the clean once again you will need to pay again for the service.
What If I Didn't Book Enough Time?
We are more than happy to help but just incase you didn't book enough time, it may be possible the cleaner will be able to stay longer depending on availability. If you ever unsure on how many hours you may need. Please contact us directly and we will assist to the best that we can.
What Cleaning Essentials Do I Need At Home?
When hiring a cleaner for cleaning services these are the things you need:
• Vacuum Cleaner • Mop/bucket Dust Pan & Brush, Broom
• Cleaning Products i.e, Multipurpose Cleaner, Antibacterial Cleaner, Floor Cleaner,
Glass Cleaner, Limescale Remover, Oven/Grill Cleaner, Wood Furnishing and Granite Cleaner
• Sponges, a variety of clothes for separate rooms and squeegee.
What Extra Services Can The Cleaner Carry Out?
Apart from the regular cleaning service the cleaner provides they can also offer you: Laundry Ironing Standard oven cleaning Fridge cleaning Changing bed linen
If you decided to any of the above to your standard cleaning service, please note you will need to book extra time. For example fridge cleaning 30 mins - 60 mins depending on the size and condition of the fridge.
What Type Of Cleaning Services Do You Offer?
• Domestic Cleaning • Deep Cleaning • Commercial Cleaning • End of Tenancy • Event Services/After Hours
Do You Have A Vacuum You Recommend?
Our favourites are Miele, Dyson, Sebo and Henry. These are vacuum's that we vouch for as we have seen great power suction and have used before.
What General Cleaning Products Do You Recommend?
These are chemical based cleaning supplies that we recommend:
• Flash Bathroom Cleaner • Flash Kitchen Cleaner. • Flash Bleach. • Dettol Antibacterial Spray
• Domestos Thick Bleach. • Viakal. • The Pink Stuff. • Elbow Grease • Cif
Reach out to our team to discuss your cleaning needs
0800 001 3697